Privacy Policy
Last Updated: 12/06/2026
At Doncaster Raw Foods LTD (“we”, “our”, “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or contact us.
1. Who We Are
Doncaster Raw Foods LTD
Website: www.doncasterraw.co.uk
Email: doncasterrawfoodsltd@gmail.com
Phone: 01302 618830
Address: 18F Ogden Road DN2 4 SQ
We are the data controller responsible for your personal information.
2. Information We Collect
We may collect and process the following information:
Personal Information
Full name
Billing address
Delivery address
Email address
Telephone number
Payment details (processed securely through third-party providers)
Technical Information
IP address
Browser type and version
Device information
Website usage data
Cookies and tracking technologies
Order Information
Products purchased
Order history
Delivery preferences
Customer service communications
3. How We Use Your Information
We use your information to:
Process and fulfil orders
Arrange deliveries
Provide customer support
Send order confirmations and updates
Improve our website and services
Prevent fraud and maintain security
Comply with legal obligations
Send marketing communications (where consent has been provided)
4. Marketing Communications
If you subscribe to our newsletter or promotional updates, we may send you information about:
Special offers
Discounts
New products
Company news
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
5. Payment Security
We do not store your payment card details.
All payments are processed securely through trusted third-party payment providers who comply with industry security standards.
6. Sharing Your Information
We may share your information with:
Delivery and courier companies
Payment processing providers
Website hosting providers
Professional advisers
Legal and regulatory authorities where required
We will never sell your personal information to third parties.
7. Cookies
Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.
Cookies may be used to:
Remember preferences
Improve website functionality
Analyse website traffic
Support marketing activities
You can manage cookie settings through your browser preferences.
8. Data Retention
We will only keep your personal information for as long as necessary to:
Fulfil orders
Meet legal obligations
Resolve disputes
Maintain business records
When information is no longer required, it will be securely deleted.
9. Your Rights
Under UK data protection laws, you have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Request data portability
Withdraw consent where applicable
To exercise any of these rights, please contact us using the details provided above.
10. Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.
While we strive to protect your data, no internet transmission can be guaranteed as completely secure.
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
13. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:
Doncaster Raw Foods LTD
Website: www.doncasterraw.co.uk
14. Complaints
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
Website: https://www.ico.org.uk
Phone: 0303 123 1113